Clear answers
We explain the options available at our office and the general requirements, in plain language.
Lifeline is a government program that can make phone service free or low-cost for people who qualify. We'll help you apply, face to face, in English or Spanish.
Walk in anytime during business hours, no appointment needed, or pick a time that works for you. Contact us
Lifeline is a government assistance program. The benefit is non-transferable, limited to one per household, and requires proof of eligibility.
Wondering about the “free government phone” program? Get the plain answer
We make phone service enrollment less confusing. Here is what you can expect from us.
We explain the options available at our office and the general requirements, in plain language.
Sit down with a real person who guides you through the application with you, not for you.
Our team can help you in English or Spanish, whichever you prefer.
Bring your questions to our storefront on McHenry Avenue. No phone trees, no guesswork.
Come in anytime during business hours, no appointment needed. Or schedule a visit so we are ready for you.
Tell us what you need. We explain the process and answer your questions.
If you decide to apply, we help you through the steps. The program reviews your application and decides eligibility.
Wondering what to bring? See our visit checklist
Choose a time that works for you. Only your first name is needed, and reminders are optional.
8:00 AM – 5:00 PM
Monday – Friday
Sometimes we stay open until 7:00 PM. Please call to confirm before coming in the evening.
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People often call it that. Lifeline is a federal program (in California, it works together with California LifeLine) that lowers the monthly cost of phone service. For people who qualify, service can be free. Phones come from the participating phone company and are not guaranteed. There is only one Lifeline benefit per household. You need proof of eligibility, and the program decides who qualifies. Rera Enterprises is a private business, not a government agency; we help you apply in person.
No. Approval is decided by the program and the phone company after they review your application. We help you through the process, but no one can promise approval.
Bring a photo ID and any documents you have that show you take part in a public assistance program or show your household income. Our team will tell you exactly what applies to you. Please bring documents in person; do not send them online.
No. Rera Enterprises is a private business that offers in-person enrollment help. We are not a government agency.
Our whole website is available in Spanish, and our team can help you in Spanish at the office.
Ver el sitio en españolThe fastest way to get help is to visit us in person during business hours.
Please do not send Social Security numbers, ID photos, or other personal documents through this website, email, or text messages. We only handle those in person.